Medical Receptionist

About Us:

At Wood Land Dental Group, we are committed to delivering exceptional dental care in a warm, welcoming, and patient-focused environment. As a trusted name in our community, we take pride in offering high-quality care supported by a team that values professionalism, empathy, and teamwork. We are currently seeking a Medical Receptionist to join our front office team and be the first friendly face patients see when they walk through our doors.

Position Overview:

The Medical Receptionist plays a key role in creating a positive patient experience. This position involves greeting patients, managing the front desk, scheduling appointments, verifying insurance, and supporting the clinical team to ensure smooth daily operations.

Key Responsibilities:

• Greet and check in patients with professionalism and a warm demeanor
• Schedule and confirm patient appointments via phone, email, or text
• Answer phone calls and assist with patient inquiries or direct them appropriately
• Collect and verify patient insurance and billing information
• Maintain accurate patient records in the practice management system
• Handle front desk payments and process insurance claims
• Coordinate with dental assistants, hygienists, and providers for daily schedules
• Ensure the waiting area is tidy, welcoming, and compliant with safety standards
• Respect patient privacy and maintain confidentiality at all times

Requirements:

• High school diploma or equivalent required
• Previous experience in a dental or medical office is a plus
• Familiarity with dental software (e.g., Dentrix, Open Dental, Eaglesoft) preferred
• Excellent communication and customer service skills
• Strong attention to detail and the ability to multitask in a fast-paced setting
• Reliable, punctual, and able to work both independently and in a team
• Professional appearance and demeanor

Benefits:

• Competitive Pay
  Fair and market-aligned hourly wage or salary based on experience
• Health Insurance
  Medical coverage to support your overall well-being
• Dental Care Benefits
  Complimentary or discounted dental services for you and eligible family members
• Vision Insurance
  Eye care coverage including exams, glasses, and contacts
• Paid Time Off (PTO)
  Vacation, sick days, and personal time off to support work-life balance
• Paid Holidays
  Observance of major holidays with paid time off
• 401(k) Retirement Plan
  Retirement savings plan with optional employer match (if applicable)
• Flexible Scheduling
  Options for full-time, part-time, or shift-based work
• Professional Development Support
  Opportunities for continued education, training, and certifications
• Supportive Team Culture
  A respectful, friendly, and team-oriented workplace
• Employee Recognition Programs
  Regular recognition of outstanding contributions
• Uniform Allowance or Dress Code Stipend
  Assistance with professional attire or scrubs
• On-the-Job Training
  Structured onboarding and mentorship for new team members