Program Aide (Spanish/English Bilingual)

MISSION

Kheir’s mission is to increase and provide access to culturally and linguistically-sensitive quality primary healthcare and human services support to the underserved and uninsured residents of Southern California.

ASSIGNMENT SUMMARY

This position provides supportive services to the ADHC patients and some administrative duties under the direction and supervision of professional staff members as assigned by the Program Director.

MINIMUM QUALIFICATIONS

• Minimum High School diploma or its equivalent
• Minimum 2 years of related experience
• Knowledge of office procedures and practices
• Complete assigned tasks independently
• Ability to lift up to 25 pounds
• Make decisions within authorized boundaries
• Establish work priorities and meet set deadlines
• Bilingual in Spanish/English
• Sincere interest and desire to work with elderly and disabled population
• Communicate clearly and comfortably and use tact, discretion, and sensitivity when interacting with patients and dealing courteously and efficiently with physicians, office personnel and others
• Utilize discretion when handling confidential information
• Adhere to Kheir’s dress code policy (no open-toed shoes or sandals permitted)

ESSENTIAL FUNCTIONS/RESPONSIBILITIES

ADHC Daily Operations

• Monitor and record patient’s vital signs including blood pressure, pulse, weight as prescribed on IPC and report to RN of any abnormal ranges and sudden changes
• Assist and record PT/OT maintenance program and other exercise program under the RN’s supervision
• Check and record food, hot water, and refrigerator temperature daily
• Check attendance and order meals
• Serve snacks and meals as scheduled and as ordered on patient’s IPC
• Supervise and assist patient with personal care such as ambulation, feeding, cleaning, and bathroom use
• Label and date, if there is an expiration date, on opened food
• Assist Activity Coordinator with patient’s activity
• Coordinate transportation services for the patient
• Occasionally transport patients to and from the ADHC

ADHC Team Membership

• Participate in staff meetings as appropriate
• Attend PT/OT maintenance training provided by PT/OT
• Report behavior and mood changes of patients to medical staff if/when needed
• Follow changed individual care plan as described on each IPC by MDT

ADHC Patient Safety

• Maintain cleanliness in program areas, refrigerator, food cabinet, activity hall, classrooms and restrooms
• Assist and monitor in transfer of patient throughout the facility and onto/from vehicles
• Keep detergent and other cleaning products in locked cabinet
• Keep all keys in safe area

ADHC Cash Flow

• Shop for food and supplies: submit receipts
• Request petty cash, as needed, for basic food, supplies, etc.
• Will be asked to perform other tasks as determined by professional staff via Program Director.

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Kheir Clinic provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kheir Clinic complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Kheir Clinic will consider for employment all qualified Applicants, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Please note that this job description is subject to change to meet the needs of Kheir Clinic.