Family Practice/Primary Care Physician Assistant

Job Description:

Functions as part of a dynamic and engaging laboratory team in a professional setting. This caregiver is an experienced Laboratory Assistant who may act as a Team Lead or Primary Trainer and serves as a resource to other caregivers, clinicians, and patients. The Laboratory Assistant III may be responsible for heading special projects, to include research, continuous improvement, and product evaluations. This position spends a significant amount of time performing laboratory testing where allowed by regulatory agencies. Caregivers in this role will gain valuable experience and knowledge to help prepare them for workplace and career advancement.

The Laboratory Assistant III (LA III) is an experienced Lab Assistant, with advanced knowledge of specimen processing, phlebotomy, and laboratory testing in the clinical and/or pathology areas of the lab.

Essential Functions

• Advanced knowledge of Electronic Medical Record and/or Laboratory Information System to place orders, receive specimens, route specimens, track specimens, store specimens, label specimens using the appropriate policy and procedure, and query test results. This may also include researching and resolving problems.
• Maintains competency and performs waived and/or moderately complex diagnostic testing in areas such as Chemistry, Hematology, Coagulation, Urinalysis, Microbiology, and Molecular Diagnostics. This may also include instrument maintenance, quality control, and result troubleshooting.
• Provides clerical, administrative, and customer service support to the department. Answers phones and provides information to nursing floor and physicians, office staff, couriers and patients. Dispatch of couriers, as required.
• Compassionately communicates procedures and instructions with patients, family members, and other caregivers and demonstrates empathy during every interaction. The LA III may be responsible for deescalating stressful situations calmly and respectfully.
• Monitors and maintains supply inventory. May track usage and place orders.
• Responsible for training and orientation of new caregivers.
• Assists in schedule management, daily caregiver assignments, and shift coverage.
• Leads process improvement initiatives within the laboratory. May assist in improvement efforts outside of the laboratory.

Skills

• Computer Literacy
• Technical Writing
• Communication
• Patient Care
• Laboratory Operations
• Regulatory Requirements
• Laboratory Testing Procedures
• Performance Improvement