Position Summary:
The Clinical Manager will assume overall responsibility for the implementation, delivery, coordination and supervision of hospice services provided on a day-to-day basis. This position supports established goals and objectives for hospice services that meet and promote the standards of quality and contribute to the total organization and philosophy.
Essential Duties & Responsibilities:
- Serves as a member of the leadership team for Peoples Hospice division.
- Assumes overall responsibility for oversight and management of the clinical services provided by the interdisciplinary team (IDT) within the homecare and facility setting.
- Receives case referrals. Reviews available patient information related to case, including home visits, to determine hospice/home care needs. Assigns appropriate hospice personnel to case as needed. Conferences with the Medical Director regarding any questions about an individual's eligibility for services.
- Reviews and evaluates each case through a variety of means such as home visits, conferences, record review and the services provided by clinicians; discusses and verifies impressions, instructs and guides clinicians to promote more effective performance and delivery of quality home care services; and is available at all times during operating hours to assist clinicians as appropriate.
- Conducts supervisory visits to allow for observation of clinical performance of assigned team members.
- Reviews patient's medical diagnosis, prognosis, medications, procedures and clinical course
- Assist clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing Plan of Care
- Attend case conference meetings with hospice personnel to facilitate coordination of care and discussion of Interdisciplinary Group involvement.
- Conducts quarterly record reviews and communicates findings and recommendations to Director of Nursing and hospice personnel.
- Analyzes, reviews and approves assigned employees' time worked and exception hours recorded for the previous week and resolve any discrepancies on a weekly basis. Reviews and approves employee time entry for payroll process.
- Assists in the screening and interviewing process of new employees and makes recommendations for the employment of individuals. Coordinates the clinical orientation of new employees.
- Assists in the planning, implementation, and evaluation of in-service and con tinuing education programs. Assists in formulating, revising, implementing, and evaluating organization policies, procedures, goals and objectives, both short and long range
- Complies with accepted professional standards and principles.
- Collaborates with leadership team in strategic planning activities, identifying opportunities to improve services and better meet client needs.
- Collaborates with operations and clinical staff to ensure the intake process meets the needs of the patient, family and physician/other referral source.
- Participates in orientation, training, on-going education programs, instructing and coaching to ensure hospice personnel understand and can clearly articulate the hospice philosophy from intake through bereavement.
- Collaborates with Clinical Staff to develop clinical educational program/in-services for conversational and classroom presentations.
- Other duties as directed.
Education/Experience
- Graduation from an accredited RN program. BSN preferred.
- A minimum of 7 years RN experience
- At least 3 to 5 years of hospice experience.
- A minimum of 3 years demonstrated ability to successfully manage and supervise clinical and administrative staff.
- Will consider an equivalent combination of relevant education and experience approved by the VP of Operations.
Licenses, Certifications and/or Registrations
- Current RN State of Florida licensure.
- Current Hospice and Palliative Care Nurse (CHPN) preferred.
- Valid driver's license and valid auto insurance.
- Current CPR certification.
Working Conditions
Office/Home Environment. May be exposed to biological hazards.
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