Medical Office Clerk

ATA Services, Inc. is currently seeking to hire an experienced Medical Office Clerk to work a temporary position in Albuquerque. The selected candidate will be covering 2 Public Health office within the Albuquerque and Los Lunas area.

• Pay Rate: $18.50 - $24.75 Depending on experience
• Start Date: ASAP
• End Date: December 19, 2025
• Schedule: Monday - Friday 8am to 5pm
• Classification: Full Time - 40 hour per week
• Locations: Albuquerque Metro PHO & Los Lunas PHO

The selected candidate would be a "floating" staff member that would be asked to cover Public Health Office locations within the Albuquerque Metro Area as well as Los Lunas.

The Medical Office Support Clerk provides a wide range of administrative, clerical, and support services essential to the efficient and effective operation of a medical office or healthcare-related organization. This position involves both routine office duties and more complex administrative tasks, requiring a broad knowledge of office practices, policies, and procedures. The Clerk is responsible for ensuring smooth office operations while supporting patient services and healthcare staff.

Administrative and Clerical Duties:

• Perform general office functions including filing, typing, proofreading, data entry, and document preparation.
• Maintain, create, and update various record-keeping systems, both physical and electronic.
• Operate standard office equipment (copiers, scanners, fax machines, etc.).
• Process incoming and outgoing mail and handle the distribution of internal documents.

Customer Service and Public Interaction:

• Greet and assist visitors, patients, and staff courteously and professionally.
• Answer and route incoming phone calls, take messages, and respond to inquiries.
• Assist the public in locating and accessing scanned, filmed, or archived documents and information.
• Provide assistance with completing applications and forms, ensuring accuracy and completeness.

Scheduling and Coordination:

• Maintain calendars and schedules for staff, meetings, and appointments.
• Coordinate logistics for training sessions, internal meetings, and facility use.
• Support the organization of special events and daily office activities.

Document and Information Management:

• Review, sort, and distribute incoming memos, reports, and submissions.
• Ensure that all records and documentation are processed, stored, and retrieved in compliance with applicable privacy, security, and regulatory standards.
• Assist in implementing records retention and archiving systems.

Supply and Equipment Management:

• Monitor inventory levels and ensure availability of office supplies and materials.
• Order, receive, inspect, and store office equipment and supplies.
• Coordinate repairs and maintenance for office equipment.

Policy and Program Support:

• Participate in the development and implementation of administrative policies and procedures.
• Support program planning, evaluation, and goal-setting activities.
• Maintain compliance with federal, state, and local regulations, including confidentiality and health information privacy laws (e.g., HIPAA).

Operational Oversight:

• Coordinate and oversee centralized office functions that serve multiple departments.
• Support property management and information systems operations.
• Contribute to overall office efficiency by ensuring effective workflows, proper documentation, and high-quality service delivery.

Training and Supervision Support:

• Assist in the onboarding and training of new staff and vendors.
• Provide guidance on office procedures and systems.
• Help ensure all office staff are equipped with necessary tools and information to perform their duties effectively.

Security and Safety Compliance:

• Monitor access to the office to ensure a safe and secure working environment.
• Support emergency response procedures and ensure adherence to safety protocols.

Qualifications and Expectations:

• Strong organizational and communication skills.
• Ability to manage multiple priorities with accuracy and attention to detail.
• Proficiency in office software and information systems.
• Familiarity with healthcare-related documentation and procedures is preferred.
• Discretion and professionalism in handling sensitive or confidential information.

ATA Services, Inc., provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Compensation details: 18.5-24.75 Hourly Wage

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