Peer Advocate - Career Center

Who We Are Located in the scenic Puget Sound area with nearby mountain ranges and Mount Rainier in the distance, Tacoma is surrounded by outdoor recreational opportunities such as hiking, boating and camping. Tacoma, Washington has been ranked as one of the most livable cities in the country, due to the increasing career opportunities, cultural diversity and community engagement, just to name a few. Tacoma Community College (TCC) was built on the ancestral territory of Coast Salish peoples, specifically the Puyallup and Squaxin Island Tribes. The 1854 Medicine Creek Treaty forcibly removed them to Reservations to make way for colonizers; we recognize the privilege of utilizing this land has come at a great cost. We honor the resilience of the Puyallup and Squaxin Island people, who still live here, defend their rights, and contribute greatly to the well-being of our community. Our institution aims to increase partnerships and community ties with the local indigenous populations. Moreover, TCC stands in solidarity with Black Lives Matter and the Black community by further strengthening collaboration with the Black Student Union as well as community entities such as the Tacoma-Pierce County Black Collective, the Tacoma Urban League, and local black-owned businesses. In addition, we strongly support the Stop Asian Hate movement and have an active Asian Pacific Islander Student Club as well as an Asian and Pacific Islander Faculty and Staff Coalition. TCC is committed to developing more culturally responsive curricula by infusing and incorporating more educational content focused on the lives, experiences, and contributions of Native, Black, Asian, and other marginalized communities. We continually strive to become an anti-racist institution. We are specifically focusing on improved support for traditionally marginalized populations, including Black/African- American, Indigenous, People of Color, Dreamers, justice-involved, immigrants and refugees, Veterans, people with disabilities, and the LGBTQ+ community. To this end, TCC seeks applicants who: Value intellectual curiosity and innovative teaching Welcome difference and model respectful interaction with others Recognize and honor the important role that diversity brings to an educational community Are committed to educating a racially and socioeconomically diverse student population Are committed to teaching in a community college setting Care deeply about student success Intentionally support and promote efforts related to equity, diversity, and inclusion Honor TCC's mission promoting equitable access to educational opportunities Reflect the diversity of our community Position Summary This position will assist the Career Center Coordinator in the daily operations of the Career Center and provide customer service to students and the community. This position will also help current students identify resources and navigate the computers in the Counseling, Advising and Career Center. This position reports to the Tacoma Community College, Career Center Coordinator. Essential Functions Interact with prospective and current students, faculty and staff, in person, by phone and electronically providing information about the career center and its resources. Set up individual appointments for current and prospective students with the Career Center Coordinator. Screen, prioritize and respond appropriately to incoming telephone calls as initial contact for the Career Center, resolve problems, respond to inquiries and handle referrals for services. Daily approve and post job postings internally and electronically. Assist with putting together workshop materials and scheduling students for workshops. Serve as the support staff for the annual job fair, program specific job fairs, student employment fair, quarterly transfer fairs and the professional skills academy. Maintain and update department records such as Outlook calendars, web page, program flyers and Job Fair database. Participate in team projects, planning, cross-training across student services and implementing improvements to the Career Center. Participate in college meetings as appropriate. Ability to proof-read cover letters and resumes for grammatical errors. Perform related duties as assigned. Qualifications Minimum Qualifications Associate's Degree from an accredited college. 2 years of customer service experience. OR equivalent education/experience Intermediate computer skills. Excellent written and verbal skills. Preferred Qualifications Experience working in a Community College environment. Advanced computer skills. Strength in explaining complex information and systems. Conditions of Employment Successful completion of a criminal history background check prior to employment. The Successful Candidate Must Demonstrate Skill in building and maintaining internal/external customer satisfaction. An appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace. Ethics, integrity, and sound professional judgment. Ability to establish and maintain positive working relationships with students, colleagues, and staff representing diverse ethnic, cultural, socioeconomic, and learning abilities. Ability to work independently and as part of a team. Excellent verbal, written, and oral communication skills. Application Process on Material & Procedures Complete application packages must include the following: Tacoma Community College online application. Resume Cover Letter Unofficial copies of transcripts for all colleges and universities attended. (Official transcripts will be required of the successful candidate). Terms of Employment This is part-time hourly position is bound by the WAC 357-04-045 provisions above and is scheduled to work Monday and Wednesday 8:00am - 5:00pm. Flexibility in scheduling is required to meet the needs of the department. The rate of pay is $20.00- $20.00 per hour. A collective bargaining agreement exists and membership in the Washington Federation of State Employees or payment of a service fee may be required. TCC Part-time hourly and student employees including work study students, will accrue one hour of paid sick leave for every 40 hours worked. Hourly non-student employees may be applicable for comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long- term disability insurance plans and retirement benefits are also provided. For more information, please visit our employment page/employment benefits: Tacoma Community College values diversity and is an Equal Opportunity Employer and Educator. Tacoma Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following persons have been designated to handle inquiries regarding non-discrimination policies: Stephen Smith, Title VII and Title IX, Building 14, ; Kathryn Held, Section 504 Officer, Student Affairs Administration Office at . This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Tacoma Community College Human Resources 6501 S 19th St Bldg. 14, Tacoma WA 98466 The benefits information presented on this page is a summary of College provided benefits. This information is subject to change and is subject to the provisions of any legislative mandates and College policy changes. For more detailed information about Tacoma Community College (TCC) benefits, please do not hesitate to contact the College benefits coordinator at . TCC offers a comprehensive benefits package which include medical, dental, life insurance, and long- term disability insurance through the Public Employee Benefits Board (PEBB), along with retirement benefits through TIAA and the Department of Retirement System Eligibility Full-time faculty, classified staff, administrators and professional staff are eligible for benefits. Hourly employees and part-time faculty may be eligible for benefits if, and when, they meet specific criteria and are notified by TCC Human Resources. Effective Date of Coverage Coverage begins the first day of the month following the date of hire, or date of achieving eligibility status. If the date of hire is the first working day of the month, coverage begins immediately. Health Insurance Medical Plans Eligible employees have several medical plan options to select from (provided by PEBB). Employees pay a monthly premium through payroll deduction. Premium Rates Effective January 1, 2024 Resources: PEBB Website Medical Plan information PEBB Medical Plan Comparison Dental Plans Employees choose from three dental plans. TCC covers the full dental premium for employees and enrolled dependents. Resource: Dental Plan Comparison Vision Covered under medical plan chosen. Waiving Medical Coverage If you have other employer-based medical insurance, Medicare or TRICARE, you have the option to waive PEBB medical coverage. Dental is mandatory for all eligible employees and cannot be waived, unless enrolled in dental coverage as a dependent under a SEBB (School District Employee Benefits Board) plan . click apply for full job details